Lucy Whittington
Administrative Specialist
Lucy is often the first point of contact for clients at Zephyr, helping create a welcoming and supportive environment from the moment they arrive. She manages scheduling and provides administrative support to therapists and providers, helping keep daily operations running smoothly and ensuring clients can access the care they need.
She holds a BFA in Visual Communication Design from Indiana University–Purdue University Indianapolis. Before joining Zephyr, Lucy worked as an Assistant Director at a women’s sober-living transitional home, where she mentored residents, supported medication and case management, facilitated groups, coordinated community resources, and planned events that fostered connection.
Lucy brings both professional experience in recovery settings and lived experience with substance use disorder and mental health challenges to her work. These experiences inform her compassionate approach and her commitment to helping clients feel heard and respected.
Lori Lockhart
Content & Communications Specialist
Lori supports Zephyr’s marketing, educational, and outreach efforts through social media, newsletters, website content, and other communications materials. She works closely with clinicians and team members to create clear and accessible resources for clients, referral partners, and the community.
Before joining Zephyr, she spent 9 years as a high school English teacher and later served as a college admissions counselor. Throughout her career, she has worked closely with adolescents and young adults, helping them navigate transitions and find their voice. Those experiences sparked a deeper interest in mental health and how the right support can make a meaningful difference.
As someone who has also been personally impacted by mental health challenges, Lori believes in talking openly about the things that are often the hardest to discuss. She cares deeply about helping make conversations about mental health more approachable and less taboo.
She is an MBA candidate pursuing the Healthcare Administration track and holds bachelor’s and master’s degrees from the University of Virginia.
